Troubleshooting and Support

Common Issues:

  • If the IJ Scan Utility fails to detect the scanner, ensure that the device drivers are up-to-date and the scanner is properly connected.
  • For network scanning issues, verify that all devices are on the same network and that network settings are correctly configured.

Support:

  • Canon provides comprehensive support through its official website, including user manuals, FAQs, and customer service contact information for troubleshooting assistance.
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